


by: Stephanie Hoback
A training class for new sales personel, channel partners & dealers to understand how the industry works, who the players are, and how money flows from federal to local levels.
(c) 2026 - Eco Partnering Innovations
Sales Professionals and Channel partners must understand the industry to compete and win in a complex market.
Knowing how agencies plan, fund, and buy helps you get specified before the bid is even issued.
This class gives you the foundation to navigate federal, state, and local transportation systems with confidence.

Transportation in the U.S. is built on overlapping layers of authority, funding, and execution.
Quiz card with 3 multiple choice questions testing understanding of the intro section. Use a clean, engaging quiz layout.
A) A single federal agency controls all roads and transit
B) A multi-layered system involving federal, state, and local agencies
C) States operate independently with no federal involvement
D) Local municipalities own and manage all infrastructure
A) To fill out paperwork faster
B) To get specified before the bid is even issued
C) To avoid attending industry events
D) To reduce the number of contacts needed
A) Federal (~21%)
B) State (~43%)
C) Local (~36%)
D) Private sector
How federal agencies fund and shape transportation infrastructure across the nation.

Federal taxes on motor fuel and other highway-user taxes flow directly into the Trust Fund.
Has provided a stable, dedicated funding source for highway programs for nearly 70 years.
Authorized by Congress for construction, reconstruction, and improvement of eligible highways and bridges.

Quiz card with 3 multiple choice questions. Label as "Knowledge Check."
A) Income taxes collected by the IRS
B) Federal taxes on motor fuel and highway-user taxes
C) State bond proceeds
D) Tolling revenue from private operators
A) Title 49, United States Code
B) Title 23, United States Code (23 U.S.C.)
C) Title 7, Code of Federal Regulations
D) Title 10, United States Code
A) Operates toll roads across the country
B) Provides financial and technical assistance to state and local governments for highway design, construction, and maintenance
C) Manages all transit and rail systems nationally
D) Sets local zoning laws for transportation corridors
How state Departments of Transportation plan, fund, and implement projects across all modes.
Each U.S. state, Puerto Rico, and D.C. has its own Department of Transportation — 52 agencies in total.
Responsible for transportation planning, programming, and project implementation statewide.
May oversee air, water, and surface transportation modes depending on the state.

Develop and maintain a statewide transportation plan — broad policy direction or specific project lists.
Statewide Transportation Improvement Program — a funded program of projects aligned to state goals.
Engage the public and all affected constituencies in planning decisions before committing funds.
Quiz card with 3 multiple choice questions. Label as "Knowledge Check."
A) State Transportation Infrastructure Plan
B) Statewide Transportation Improvement Program
C) Standard Transit Investment Protocol
D) State Tax and Infrastructure Program
A) Developing a long-range statewide transportation plan
B) Engaging the public in planning decisions
C) Setting federal fuel tax rates
D) Programming projects in the STIP
A) 21%
B) 36%
C) 43%
D) 57%
Metropolitan Planning Organizations, local agencies, and how local funding fills the gaps.
An MPO is a transportation policy-making body made up of local government and agency representatives.

Develop a long-range metropolitan transportation plan that guides investment for 20+ years.
Create a TIP, incorporated directly into the statewide STIP, that identifies near-term funded projects.
Channel federal funding to local transportation projects and programs across the metro area.
Actively bring in agencies, community groups, and other stakeholders to participate in planning.

Fill gaps in state revenue — often earmarked for specific projects or corridors.
Especially important for funding rail and transit projects where federal dollars fall short.
Sales taxes capture revenue from non-resident users of local transportation facilities — a key advantage.
Quiz card with 3 multiple choice questions. Label as "Knowledge Check."
A) A federal agency that manages highway construction
B) A transportation policy-making body of local government and agency representatives
C) A private company that operates toll roads
D) A state-level budget office for transportation
A) 10,000
B) 25,000
C) 50,000
D) 100,000
A) Coordinated, Comprehensive, and Compliant
B) Continuing, Cooperative, and Comprehensive
C) Centralized, Controlled, and Consistent
D) Collaborative, Competitive, and Cost-effective
How federal, state, and local entities share authority and why no single agency owns the whole system.
Maintained by state DOTs under federal standards set by FHWA.
Designed and operated by local municipalities — often with minimal state involvement.
Often built and operated by a separate transit authority — distinct from road agencies entirely.
Understanding this division of ownership is critical — it determines who you need to sell to and which procurement process applies.

Quiz card with 3 multiple choice questions. Label as "Knowledge Check."
A) The FHWA directly
B) Private contractors under federal contract
C) State DOTs under federal standards
D) Local municipalities
A) The FHWA
B) Transit systems
C) County road departments
D) The MPO
A) FHWA
B) State DOT
C) MPO
D) Tolling Authority
Who drives a project, who makes the call, and how to find them before the bid drops.
Transportation projects involve multiple individuals from inception through maintenance — each with influence over what gets specified and purchased.

The agency or authority with budget authority.
The people who operate or are affected by the system.
The designer or consultant writing the specs.
Who installs — and often purchases — the product.
An internal champion who guides your approach.
Identify technical buyers — pre-qualified engineers and consultants writing the specs.
Reveal agency contacts, scope of work, and timeline for procurement.
Show who won, what was specified, and which contractor to follow up with.
Firms that pulled bid packages — an excellent real-time intelligence source.
Joining and attending industry organizations gets you in front of buyers, specifiers, and decision-makers before any bid is published.

Quiz card with 3 multiple choice questions. Label as "Knowledge Check."
A) The contractor who builds the project
B) The agency budget officer
C) The designer or consultant who writes the specifications
D) The end-user maintenance crew
A) A list of approved vendors on the APL
B) A list of firms that pulled bid packages — an excellent intelligence source
C) A record of all projects awarded in the past year
D) A directory of state DOT district offices
A) AICPA
B) ATSSA
C) SHRM
D) NFIB
How government agencies buy and how to position your products to win.
Below threshold: Simplified, informal purchase process. Minimal documentation required.
Mid-range purchases: Still streamlined but with more formal vendor selection criteria.
High-dollar projects: ITB, RFP, or ITN required. Governed by the Federal Acquisition Regulation (FAR).
Invitation to Bid: Lowest responsive and responsible bidder wins. Price is the primary decision factor.
Request for Proposals: Most advantageous proposal wins as both price and value are considered.
Invitation to Negotiate: Agency negotiates with top-ranked vendors for best overall value.
Understanding this sequence tells you exactly when to engage, who to target, and how to stay compliant throughout the process.

Once a project is advertised, a "cone of silence" takes effect immediately.
Most state DOTs maintain an Approved Products List (APL) or Qualified Products List (QPL) the gate to being specified.
Many states won't consider a product that isn't on the list. Get on it before the bid not after.
Independent testing may be required. Costs range from $500–$10,000 depending on the product type and state requirements.

Quiz card with 3 multiple choice questions. Label as "Knowledge Check."
A) The vendor with the best technical proposal
B) The vendor the agency has worked with longest
C) The lowest responsive and responsible bidder
D) The vendor with the most certifications
A) A confidential product testing process
B) A restriction on discussing project particulars with agency staff once a project is advertised
C) A period when no bids can be submitted
D) A federal rule requiring sealed packaging for product samples
A) To list all registered vendors in a state
B) To pre-approve products before they can be specified in a bid
C) To track bid awards and protest outcomes
D) To document warranty claims on past projects
How to treat every territory like a new market and allocate resources where they create the most value.
Selling direct requires treating every territory even existing ones as a brand new market. Assumptions are costly.
A sound plan ensures resources are directed to the right priorities and aligned with real business goals.
Without a plan, teams risk chasing the wrong opportunities and missing funded projects entirely.

Historical sales data, market penetration, and transition intelligence.
DOT org charts, mission/values, budget, and district/regional structure.
S.M.A.R.T. objectives — Specific, Measurable, Achievable, Realistic, Timely.
Headcount, materials, and budget needed to execute the plan.
The estimated total value if all available business in the territory is captured your ceiling.
Apply probability weighting to each opportunity to set realistic sales goals and measure true market penetration.
Formulate a rational, documented approach to count units/systems then assign a dollar figure per unit.

Before you can build a winning territory plan, you need an honest assessment of where you stand internally and externally.
A competitive matrix gives you an at-a-glance picture of your position in the marketplace updated regularly.

Update the Strategic Sales & Marketing Plan at minimum once per quarter set a recurring calendar reminder.
Revisit immediately when goals drift off track, new competitors emerge, or internal changes occur.
The plan grows over time it should expand to include Large Account Management (LAMP) as accounts mature.
A) The number of bids submitted in a quarter
B) The estimated total value of the territory if all available business is captured
C) A weather-related risk factor in project planning
D) The percentage of market share currently held
A) Annually
B) Every two years
C) Once per quarter
D) Only when a new competitor enters the market
A) Sales, Wins, Opportunities, Targets
B) Strengths, Weaknesses, Opportunities, Threats
C) Strategy, Workflow, Operations, Tactics
D) Scope, Work, Output, Timeline
How to communicate value, target the right customers, and build a marketing engine that drives growth.

Marketing communicates a company's core values and the value of its products to customers consistently, across every touchpoint.
Rational and emotional attributes that influence customer perception.
Total cost to the customer — list price plus all related costs.
When and where is the product available to the customer?
How the company communicates with customers across all channels.
Key human contact points between company and customer.
How products and services are delivered to the customer.
All physical areas customers encounter — from reception to field personnel.
Tactical planning turns marketing strategies into day-to-day actions that the team can execute within real resource and authority constraints.

Target the accounts that generate the most strategic value or revenue.
Define the strategic purpose and goals for each major account.
Align qualitative and quantitative objectives across the account team.
Apply the right level of investment to the accounts with the highest strategic return.
Ensure every touchpoint delivers tangible value that strengthens the long-term relationship.
A) Process
B) Promotion
C) Physical Presence
D) Place
A) To manage all accounts equally across the territory
B) To systematically manage and grow the top 20% of strategic accounts
C) To track competitor activity in key markets
D) To automate the bid submission process
A) Who, What, and Why
B) What, When, and How
C) Where, When, and Who
D) How, Why, and How Much
How to track, manage, and grow your pipeline — and why accurate data is your most valuable sales asset.

A CRM (Customer Relationship Management) system tracks every opportunity through the full sales funnel from first contact to closed order.
No abbreviations , enter "Utah Department of Transportation", not "UDOT". Abbreviations break search and reporting.
List city name first, then designation, then state: "Provo, City, UT" , consistent formatting is critical for filtering.
Always identify the primary buying influence for each opportunity ,contacts without a role are just names.
An opportunity = any project where your products could be used even if a competitor is currently specified.

A) UDOT
B) Utah DOT
C) Utah Department of Transportation
D) UT-DOT
A) Only projects where your product is already specified
B) Any project where your products could be used even if a competitor is currently specified
C) Only projects with a confirmed PO
D) Projects with a budget over $1 million
A) Delete it to keep the pipeline clean
B) Leave it open indefinitely
C) Close it with notes on why you lost and who won. This data shapes future strategy
D) Move it to a separate spreadsheet
How to manage orders from receipt through delivery — and keep customers coming back.
Project management begins the moment an order is received not after shipment. Start the clock immediately.
A project turn-over meeting ensures the PM understands plans, specs, warranty terms, and PO requirements fully.
Customer perception is their reality exemplary service before, during, and after shipment is non-negotiable.
PO received; awaiting approved data sheets from the customer before moving forward.
Approved submittals received; ship date confirmed and customer notified.
Material delivered to the job site; invoice pending completion.
All material shipped and invoiced per customer PO. Job file ready for close-out.

A) After the product ships
B) When the invoice is sent
C) The moment an order is received
D) After the Notice to Proceed is issued
A) The original bid estimate
B) The customer's purchase order (PO)
C) The project manager's internal budget
D) The APL product listing
A) Same day
B) 12 hours
C) 24–48 hours
D) One week
How to protect your financial position on every project and manage warranty obligations correctly.
File a Notice to Owner/Contractor within 45 days of first furnishing labor, materials, or services, no exceptions.
Protects the vendor's position in the surety bond chain critical on large transportation construction projects.
Serve within 90 days of final furnishing miss this window and you lose the right to file suit entirely.
Keep the job file open until the project is completely out of warranty and complete a Post Mortem checklist at close.

Waives lien rights through a specific date only. Verify payment has been received before signing and issuing.
Waives all lien rights permanently. Only issue after confirming full payment has been received in full.
Many states require manufacturers to warranty products for 5 years after final project acceptance. Plan accordingly.
Note any warranty deviations in the bid or quotation. Failure to do so creates significant liability exposure.
After construction, warranty typically transfers to the end user or state maintenance contractor. Clarify this in writing.
A) 30 days
B) 45 days
C) 60 days
D) 90 days
A) When the product ships
B) When the invoice is submitted
C) Only after confirming full payment has been received
D) At the start of the warranty period
A) 1 year
B) 2 years
C) 3 years
D) 5 years
Who does what in a direct territory and how to structure your team for success.
Manages regional sales, fosters customer relationships, and grows EPI brand presence in the market.
Technical support, customer training, and complex project sales support the technical voice in the field.
Analyzes plans and specs, prepares quotations, and maintains the cost database for accurate pricing.
Tracks APL status, manages warranty sheets, and coordinates bid submissions across active projects.

The RACI model ensures every task on a project has clear ownership — eliminating confusion and duplication of effort.
Register in each direct state before transacting business . Allow 6–8 weeks for processing. Start early.
Obtain an EIN, register with the Department of Revenue, and secure a Registered Agent in each state.
Local business/occupational licenses may be required at the city and county level. Fees typically range from $25–$250.
A) Everyone on the team shares accountability
B) The person who does the actual work
C) One person who owns the outcome — never shared
D) The person who is kept informed via email
A) 1–2 weeks
B) 2–4 weeks
C) 6–8 weeks
D) 3–6 months
A) Territory Account Manager
B) Territory Application Engineer
C) Project Coordinator
D) Estimator
What every channel partner must carry out of this training and put into practice immediately.
Federal → State → Local. Money shapes every project. Trace the funding chain to understand where decisions are made.
Find the designer, contractor, and internal coach early before the bid is advertised and the cone of silence descends.
APL/QPL status and vendor registration are the entry ticket. You cannot win work you're not approved to bid on.
Use bid services and agency sites. Don't wait for the ITB. By then, the specification fight is already over.
Find the STIP, APL/QPL process, and district contacts on your state DOT's website.
Find your territory's MPO and attend their next public meeting to get on their radar.
Register with state, county, and city agencies; select the correct NIGP commodity codes.
Join at least one national organization : ATSSA, ITE, or ITS America — for market intelligence and visibility.
